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TERMS AND PRIVACY POLICY

ARUU ECOSYSTEM - ANPACE APP

ARUU Ecosystem LLP ("ARUU", "we", "our", or "us") is committed to safeguarding the privacy of individuals who use the anPace mobile application and its related services ("Services"). This Privacy Policy explains how we collect, process, store, share, and protect the information of individuals ("Users", "you", or "your") who access or interact with the App or Website. By using the App, you acknowledge and accept the practices described here. If you do not agree, you should discontinue use of the App immediately. We may revise this Privacy Policy from time to time, and the most recent version will always be available in the App or Website. Your continued use of the App after such updates signifies your acceptance of those revisions.

1. Information We Collect

We may collect both personal and non-personal information from Users. Personal information refers to details that identify or can be used to identify a person. This includes information such as your name, address, mobile or phone number, WhatsApp number, email address, date of birth, social media links, IP address, device details or identifiers, and any information provided during registration. Users may also upload business or professional information, such as business name, contact details, address, business email, business promotional material and logo, business social media links, and Google Business or Maps information. This professional information is uploaded voluntarily and remains within the App ecosystem, shared only by the User. ARUU does not distribute such information outside the Application. We do not collect financial information.

Information is collected when Users create or update their profiles, communicate with support teams, participate in surveys or feedback activities, post comments or reviews, or link their profile with social media platforms. If a User connects a social media service, we may receive public or permitted data from that service, such as name, profile picture, or email information.

Non-personal information refers to details that do not personally identify a User, such as approximate location, internet service provider details, browser type, operating system, session duration, date and time of use, and pages visited. This information helps improve application performance and provide better user experience.

2. Use of Information

Information collected is used to create and manage User accounts, enable networking features included in the App, enhance functionality, provide customer support, communicate updates, develop new features, improve security, and prevent misuse or fraud. We may analyze usage information to understand performance and improve service delivery. We do not sell personal information to third parties.

3. Sharing of Information

Information may be shared when necessary to provide services, where a User has given consent, where third-party service providers assist in delivering the Services, or where required by law. We may disclose information to comply with legal obligations, respond to legal requests, protect public safety or our rights, or prevent harm. We do not rent or sell User information to advertisers.

4. Third-Party Services and Links

The App may include links to third-party sites or services that are not controlled or operated by ARUU. We are not responsible for the content, privacy practices, or security measures of such third-party platforms. Users are encouraged to review their respective privacy policies before interacting with them.

5. Cookies and Tracking

We may use cookies or equivalent tracking technologies to enhance user experience, analyze performance, and personalize content. Users may adjust browser or device settings to restrict cookie usage; however, this may affect certain App functionalities.

6. Data Storage and Retention

We retain personal information only as long as necessary to fulfill the purpose for which it was collected or as required by applicable law. Historical information may be preserved for audit, operational, or legal reasons. Payment details, if processed through third-party gateways, are stored and controlled by those gateways and are not accessible to ARUU.

7. Data Security

We apply reasonable technical, administrative, and physical measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no system is completely secure. Users acknowledge that they provide information at their own risk.

8. User Rights and Choices

Users have the ability to update or modify their profile information at any time. They may also request access to their stored data or request account deletion subject to legal or operational requirements. To exercise such rights, Users may contact us through the details provided below.

9. Data Deletion Requests

Users may request deletion of their account or personal information. Upon verification, the information will be removed unless retention is required by law. Deletion may limit access to certain features or services of the App.

10. Children's Privacy

The App is not intended for use by individuals under the age of 13. We do not knowingly collect information from children. If we become aware that a child under 13 has provided personal information, we will take steps to delete such data.

11. Consent

By using the App or Website, Users consent to the collection, processing, storage, and disclosure of their information in accordance with this Privacy Policy. Continued use following updates to this policy is deemed acceptance of those changes.

12. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes relating to this policy shall be subject to the exclusive jurisdiction of the courts located in Tamil Nadu, India, unless otherwise required by applicable law.

13. Contact Information

To contact us regarding privacy concerns, data access or correction requests, deletion requests, or general questions about this Privacy Policy, Users may reach us by email or through our website.